Twilio integration

Cloud communications for business texts, phone calls and WhatsApp messages. Connect Twilio to OLODESK and use it in the apps and automations your business runs on.

Start free How to connect

Category: Phone & texts

Popular ways to use Twilio

Start with one of these, or describe your own.

Texts from the number you own

Reminders and updates go out from your own Twilio number, the one your customers already know.

Urgent alerts by phone call

When something urgent comes in, whoever is on duty gets a Twilio call that reads out the details.

Know which reminders arrived

Twilio delivery status is saved on each message, so staff can see which reminders reached the customer’s phone.

How to connect Twilio

Request Twilio
In your portal’s Integrations tab, press Request access next to Twilio. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.
Connect your account
Sign in to Twilio, or paste the access key from your account.
Describe what you need
OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Twilio data in ChatGPT. AI on OLODESK

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