Zendesk integration

Customer service software for tickets, help centers, live chat and support teams. Connect Zendesk to OLODESK and use it in the apps and automations your business runs on.

Category
Support & help desk

Popular ways to use Zendesk

Start with one of these, or describe your own.

Tickets from your own forms

A request in your client portal opens a Zendesk ticket with the right requester, form and fields, and the files attached.

Ticket status on the client’s record

When a Zendesk ticket changes status, the client’s record shows it, so account managers know before they call.

Help Center answers in your portal

Your client portal shows the Help Center articles that match what a client is looking at, so they find answers on their own.

How to connect Zendesk

  1. Open Integrations

    In your OLODESK portal, open Integrations and choose Zendesk.

  2. Connect your account

    Paste the access key from your Zendesk account.

  3. Describe what you need

    OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Zendesk data in ChatGPT. AI on OLODESK

More support & help desk apps

  • IntercomSupport & help desk

    Customer messaging with live chat, an AI agent, help center and support inbox.

  • FreshdeskSupport & help desk

    Help desk software for support tickets, email, chat and a knowledge base.

  • Jira Service ManagementSupport & help desk

    Atlassian’s service desk for IT and customer requests, incidents and approvals.

  • FrontSupport & help desk

    Shared inbox for teams that handles customer email, chat and texts with assignments.

  • Help ScoutSupport & help desk

    Help desk with a shared inbox, help center and live chat for customer support teams.

  • tawk.toSupport & help desk

    Live chat widget for websites, with a ticket inbox, knowledge base and chat pages.

Zendesk integration FAQ

Do I need my own Zendesk account?

Yes. You connect the Zendesk account your business already uses.

Which plans include the Zendesk integration?

Every plan, including the Free trial.

Can I connect more than one Zendesk account?

Yes. Connect as many as you need and choose which one each system uses.

Put Zendesk to work

Start your Free trial and connect Zendesk from your portal.