Front integration

Shared inbox for teams that handles customer email, chat and texts with assignments. Connect Front to OLODESK and use it in the apps and automations your business runs on.

Category
Support & help desk

Popular ways to use Front

Start with one of these, or describe your own.

Email routed to the right person

A message in a Front shared inbox is matched to the client in your CRM and assigned to their account manager.

Drafts that wait for a person

AI drafts a reply from the client’s record, and it waits in Front until someone on your team reads it and sends it.

Attachments filed where they belong

An invoice or signed form that arrives by email is saved against the right client, and the conversation is tagged.

How to connect Front

  1. Open Integrations

    In your OLODESK portal, open Integrations and choose Front.

  2. Connect your account

    Paste the access key from your Front account.

  3. Describe what you need

    OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Front data in ChatGPT. AI on OLODESK

More support & help desk apps

  • ZendeskSupport & help desk

    Customer service software for tickets, help centers, live chat and support teams.

  • IntercomSupport & help desk

    Customer messaging with live chat, an AI agent, help center and support inbox.

  • FreshdeskSupport & help desk

    Help desk software for support tickets, email, chat and a knowledge base.

  • Jira Service ManagementSupport & help desk

    Atlassian’s service desk for IT and customer requests, incidents and approvals.

  • Help ScoutSupport & help desk

    Help desk with a shared inbox, help center and live chat for customer support teams.

  • tawk.toSupport & help desk

    Live chat widget for websites, with a ticket inbox, knowledge base and chat pages.

Front integration FAQ

Do I need my own Front account?

Yes. You connect the Front account your business already uses.

Which plans include the Front integration?

Every plan, including the Free trial.

Can I connect more than one Front account?

Yes. Connect as many as you need and choose which one each system uses.

Put Front to work

Start your Free trial and connect Front from your portal.