Freshdesk integration

Help desk software for support tickets, email, chat and a knowledge base. Connect Freshdesk to OLODESK and use it in the apps and automations your business runs on.

Start free How to connect

Category: Support & help desk

Popular ways to use Freshdesk

Start with one of these, or describe your own.

Orders beside every ticket

Each Freshdesk ticket shows the customer’s orders and bookings, so agents answer without searching.

Tickets from your own forms

A request in your client portal opens a Freshdesk ticket for the right group, with the answers and uploads attached.

Contacts in step with your CRM

When a client’s details change in your CRM, the matching Freshdesk contact and company change too.

How to connect Freshdesk

Open Integrations
In your OLODESK portal, open Integrations and choose Freshdesk.
Connect your account
Paste the access key from your Freshdesk account.
Describe what you need
OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Freshdesk data in ChatGPT. AI on OLODESK

More support & help desk apps

ZendeskSupport & help desk
Customer service software for tickets, help centers, live chat and support teams.
IntercomSupport & help desk
Customer messaging with live chat, an AI agent, help center and support inbox.
Jira Service ManagementSupport & help desk
Atlassian’s service desk for IT and customer requests, incidents and approvals.
FrontSupport & help desk
Shared inbox for teams that handles customer email, chat and texts with assignments.
Help ScoutSupport & help desk
Help desk with a shared inbox, help center and live chat for customer support teams.
tawk.toSupport & help desk
Live chat widget for websites, with a ticket inbox, knowledge base and chat pages.