Intercom integration

Customer messaging with live chat, an AI agent, help center and support inbox. Connect Intercom to OLODESK and use it in the apps and automations your business runs on.

Start free How to connect

Category: Support & help desk

Popular ways to use Intercom

Start with one of these, or describe your own.

Tickets with the full story

Each Intercom ticket shows the customer’s orders and bookings, so agents answer faster.

Portal requests become tickets

A request from your client portal opens a ticket in Intercom, with the details and files attached.

Waiting tickets flagged

When a ticket in Intercom waits too long for a reply, the right person hears about it.

How to connect Intercom

Request Intercom
In your portal’s Integrations tab, press Request access next to Intercom. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.
Connect your account
Sign in to Intercom, or paste the access key from your account.
Describe what you need
OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Intercom data in ChatGPT. AI on OLODESK

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