Updates sent as things happen
Confirmations and status updates go out through WhatsApp Business the moment they’re due.
WhatsApp Business integration
WhatsApp’s business messaging for order updates, reminders and customer conversations. Connect WhatsApp Business to OLODESK and use it in the apps and automations your business runs on.
- Category
- Email, chat & meetings
Popular ways to use WhatsApp Business
Start with one of these, or describe your own.
Replies that update the record
A customer’s reply updates the booking or order it belongs to.
The whole conversation in view
Messages sit next to the customer’s orders and notes, so anyone on your team can pick up.
Customer story: A home-care provider fills shifts faster from one portal
How to connect WhatsApp Business
Request WhatsApp Business
In your portal’s Integrations tab, press Request access next to WhatsApp Business. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.
Connect your account
Sign in to WhatsApp Business, or paste the access key from your account.
Describe what you need
OLODESK builds it with you. Try it on real data before it goes live.
On Business Pro, you can also work with your WhatsApp Business data in ChatGPT. AI on OLODESK
More email, chat & meetings apps
GmailEmail, chat & meetingsEmail from Google for sending, receiving, labeling and searching your business mail.
SlackEmail, chat & meetingsTeam chat organized into channels, with direct messages, huddles and file sharing.
Microsoft OutlookEmail, chat & meetingsMicrosoft’s email and calendar for work mail, meetings, contacts and shared calendars.
ZoomEmail, chat & meetingsVideo meetings, webinars and team chat for calls with clients and colleagues.
TelegramEmail, chat & meetingsMessaging app for chats, groups and channels, with bots that send alerts and updates.
DiscordEmail, chat & meetingsVoice, video and text chat servers used for communities, customer groups and teams.
WhatsApp Business integration FAQ
Do I need my own WhatsApp Business account?
Yes. You connect the WhatsApp Business account your business already uses.
Which plans include the WhatsApp Business integration?
Business Starter and Business Pro. Press Request access next to it in your portal’s Integrations tab, and it’s ready within 24 hours.
Can I connect more than one WhatsApp Business account?
Yes. Connect as many as you need and choose which one each system uses.
Put WhatsApp Business to work
Start your Free trial, then request WhatsApp Business on Business Starter or Business Pro.