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Home care · Europe · Operations portal
A home-care provider fills shifts faster from one portal
The office plans visits and offers open shifts by text. Families see the week ahead without picking up the phone.
AutomationsRecruiting, scheduling, families, reportsAll areas
- New application: add to the recruiting boardRecruiting · 12 runs today
- Interview booked: send the applicant a reminderRecruiting · 5 runs today
- Visit scheduled: add it to the caregiver’s calendarScheduling · 38 runs today
- Shift changed: message the caregiverScheduling · 9 runs today
- Visit done: update the family portalFamilies · 31 runs today
- Every Monday: email the week’s scheduleReports · Paused
The challenge
Home care runs on getting the right caregiver to the right client, on time, every day. Schedules change by the hour, and good applicants won’t wait long for a reply.
When all of that lives in spreadsheets, calendars and group chats, the office spends its day chasing updates instead of supporting caregivers and clients.
What runs on OLODESK
One portal that the office, the caregivers and the families all use.
- Open shifts filled by textOffer a shift by text or WhatsApp. Caregivers reply in a tap, and the answer lands in the portal.
- Schedules that stay currentPlan visits around each caregiver’s availability, and they show up in the caregiver’s Google Calendar.
- Caregivers hired soonerEvery applicant on one board, from application to first shift, with interview reminders sent for you.
- Families kept in the loopFamilies see upcoming visits and the caregiver’s latest note, and message the office from their phone.
This week’s visitsSearch
| Client | Visit | Caregiver | Time | Status |
|---|---|---|---|---|
| Margaret H. | Personal care | Grace O. | Mon 08:00 | Confirmed |
| Arthur D. | Companionship | Daniel K. | Mon 10:30 | Confirmed |
| Eleanor S. | Medication check | Amira N. | Tue 09:00 | Offer sent |
| Walter B. | Shopping and errands | Not assigned | Tue 14:00 | Open |
| Joan P. | Personal care | Sofia L. | Wed 08:30 | Confirmed |
RecruitingAll roles
Applied2
Interview1
Onboarding2
Ready1
9:415G
Kestrel Home CareFamily portal
Next visit
Tomorrow, 08:00
Personal care with Grace
This week
Wed 10:30 · CompanionshipConfirmed
Fri 08:00 · Personal careConfirmed
Latest note
Margaret enjoyed her walk today and had a good lunch.
The results
- Open shifts get filled faster, without a round of phone calls.
- New caregivers start sooner, because no applicant gets lost between steps.
- The office spends less time chasing updates and more time on care.
- Families call less, because they can check the schedule themselves.
At a glance
- Before
- Schedules, applicants and client notes spread across spreadsheets and chats.
- Now
- One portal for scheduling, hiring and family updates.
- Systems like this
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Run your care team from one portal
Tell us how your office works today, and OLODESK builds the portal with you.