Crisp integration

Customer messaging with live chat, shared inbox, chatbot and knowledge base. Connect Crisp to OLODESK and use it in the apps and automations your business runs on.

Category
Support & help desk

Popular ways to use Crisp

Start with one of these, or describe your own.

Tickets with the full story

Each Crisp ticket shows the customer’s orders and bookings, so agents answer faster.

Portal requests become tickets

A request from your client portal opens a ticket in Crisp, with the details and files attached.

Waiting tickets flagged

When a ticket in Crisp waits too long for a reply, the right person hears about it.

How to connect Crisp

  1. Request Crisp

    In your portal’s Integrations tab, press Request access next to Crisp. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.

  2. Connect your account

    Sign in to Crisp, or paste the access key from your account.

  3. Describe what you need

    OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Crisp data in ChatGPT. AI on OLODESK

More support & help desk apps

  • ZendeskSupport & help desk

    Customer service software for tickets, help centers, live chat and support teams.

  • IntercomSupport & help desk

    Customer messaging with live chat, an AI agent, help center and support inbox.

  • FreshdeskSupport & help desk

    Help desk software for support tickets, email, chat and a knowledge base.

  • Jira Service ManagementSupport & help desk

    Atlassian’s service desk for IT and customer requests, incidents and approvals.

  • FrontSupport & help desk

    Shared inbox for teams that handles customer email, chat and texts with assignments.

  • Help ScoutSupport & help desk

    Help desk with a shared inbox, help center and live chat for customer support teams.

Crisp integration FAQ

Do I need my own Crisp account?

Yes. You connect the Crisp account your business already uses.

Which plans include the Crisp integration?

Business Starter and Business Pro. Press Request access next to it in your portal’s Integrations tab, and it’s ready within 24 hours.

Can I connect more than one Crisp account?

Yes. Connect as many as you need and choose which one each system uses.

Put Crisp to work

Start your Free trial, then request Crisp on Business Starter or Business Pro.