Gorgias integration

Help desk for online stores that answers email, chat and social messages with order data. Connect Gorgias to OLODESK and use it in the apps and automations your business runs on.

Category
Support & help desk

Popular ways to use Gorgias

Start with one of these, or describe your own.

Tickets with the full story

Each Gorgias ticket shows the customer’s orders and bookings, so agents answer faster.

Portal requests become tickets

A request from your client portal opens a ticket in Gorgias, with the details and files attached.

Waiting tickets flagged

When a ticket in Gorgias waits too long for a reply, the right person hears about it.

How to connect Gorgias

  1. Request Gorgias

    In your portal’s Integrations tab, press Request access next to Gorgias. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.

  2. Connect your account

    Sign in to Gorgias, or paste the access key from your account.

  3. Describe what you need

    OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Gorgias data in ChatGPT. AI on OLODESK

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Gorgias integration FAQ

Do I need my own Gorgias account?

Yes. You connect the Gorgias account your business already uses.

Which plans include the Gorgias integration?

Business Starter and Business Pro. Press Request access next to it in your portal’s Integrations tab, and it’s ready within 24 hours.

Can I connect more than one Gorgias account?

Yes. Connect as many as you need and choose which one each system uses.

Put Gorgias to work

Start your Free trial, then request Gorgias on Business Starter or Business Pro.