Pylon integration

B2B support platform for customer issues in Slack, Teams, email and chat. Connect Pylon to OLODESK and use it in the apps and automations your business runs on.

Start free How to connect

Category: Support & help desk

Popular ways to use Pylon

Start with one of these, or describe your own.

Tickets with the full story

Each Pylon ticket shows the customer’s orders and bookings, so agents answer faster.

Portal requests become tickets

A request from your client portal opens a ticket in Pylon, with the details and files attached.

Waiting tickets flagged

When a ticket in Pylon waits too long for a reply, the right person hears about it.

How to connect Pylon

Request Pylon
In your portal’s Integrations tab, press Request access next to Pylon. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.
Connect your account
Sign in to Pylon, or paste the access key from your account.
Describe what you need
OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Pylon data in ChatGPT. AI on OLODESK

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