Tidio integration

Live chat and AI chatbot for websites and online stores, with a support inbox. Connect Tidio to OLODESK and use it in the apps and automations your business runs on.

Start free How to connect

Category: Support & help desk

Popular ways to use Tidio

Start with one of these, or describe your own.

Tickets with the full story

Each Tidio ticket shows the customer’s orders and bookings, so agents answer faster.

Portal requests become tickets

A request from your client portal opens a ticket in Tidio, with the details and files attached.

Waiting tickets flagged

When a ticket in Tidio waits too long for a reply, the right person hears about it.

How to connect Tidio

Request Tidio
In your portal’s Integrations tab, press Request access next to Tidio. On Business Starter and Business Pro it’s ready within 24 hours. No account yet? Send a request.
Connect your account
Sign in to Tidio, or paste the access key from your account.
Describe what you need
OLODESK builds it with you. Try it on real data before it goes live.

How integrations work

On Business Pro, you can also work with your Tidio data in ChatGPT. AI on OLODESK

More support & help desk apps

ZendeskSupport & help desk
Customer service software for tickets, help centers, live chat and support teams.
IntercomSupport & help desk
Customer messaging with live chat, an AI agent, help center and support inbox.
FreshdeskSupport & help desk
Help desk software for support tickets, email, chat and a knowledge base.
Jira Service ManagementSupport & help desk
Atlassian’s service desk for IT and customer requests, incidents and approvals.
FrontSupport & help desk
Shared inbox for teams that handles customer email, chat and texts with assignments.
Help ScoutSupport & help desk
Help desk with a shared inbox, help center and live chat for customer support teams.